Terms of Service

Last Updated: March 7, 2026

1. Acceptance of Terms

By accessing, downloading, installing, or using the Loopist application and website (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). These Terms constitute a legally binding agreement between you and Bteabreak Marketing Private Limited (“Loopist,” “we,” “us,” or “our”).

If you do not agree to all of these Terms, you must not access or use the Service. We recommend that you print or save a copy of these Terms for your records.

2. Description of Service

Loopist is a relationship wellness application designed to help you navigate attachment challenges, communication breakdowns, and emotional distance. Built on attachment theory and proven psychological frameworks, the Service includes:

  • Personalized Learning Programs: Structured courses tailored to your specific relationship challenge, including modules on anxious attachment, avoidant partners, communication, and emotional distance.
  • Aria AI Coach: A 24/7 AI-powered relationship coach available for chat-based support, guidance, and personalized advice.
  • Daily Mood Journal: Tools to track your emotional journey with guided prompts and AI-generated insights.
  • Progress Tracking: Daily dashboard, streak tracking, and analytics to monitor your growth over time.
  • SOS Toolkit: Quick access to calming exercises, grounding techniques, and crisis resources.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

3. Eligibility

You must be at least 13 years of age to use the Service. By using the Service, you represent and warrant that you are at least 13 years old and have the legal capacity to enter into these Terms. If you are under 18 years of age, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

4. User Accounts

To access certain features of the Service, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain and promptly update your account information to keep it accurate and complete.
  • Maintain the security and confidentiality of your login credentials.
  • Accept responsibility for all activities that occur under your account.
  • Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate your account if any information provided is found to be inaccurate, misleading, or in violation of these Terms.

5. Subscription and Payments

Loopist offers the following subscription plans to access premium features of the Service:

  • Weekly Plan: $6.99 per week
  • Annual Plan: $29.99 per year ($2.50/month)

5.1 Web Purchases (Paddle)

For subscriptions purchased through our website, Paddle.com Market Limited acts as the Merchant of Record. Paddle handles all billing, payment processing, tax calculation, and invoicing on our behalf. When you purchase a subscription via the website, your transaction is processed by Paddle and is subject to Paddle's Terms of Service and Paddle's Privacy Policy.

5.2 In-App Purchases (Apple / Google)

Subscriptions purchased through the Apple App Store or Google Play Store are processed by Apple or Google respectively. These transactions are subject to the terms and policies of the respective app store.

5.3 Auto-Renewal

All subscriptions automatically renew at the end of each billing cycle (weekly or annually) unless you cancel your subscription before the renewal date. You will be charged the applicable subscription fee for each renewal period unless you cancel in advance.

5.4 Price Changes

We reserve the right to change our subscription prices at any time. Any price changes will apply to the billing cycle following the change and will not affect the current billing period. We will provide reasonable notice of price changes where required by applicable law.

6. Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period, and you will retain access to the Service until that period expires.

  • iOS (Apple App Store): Go to Settings > [Your Name] > Subscriptions > Loopist > Cancel Subscription.
  • Android (Google Play Store): Go to Google Play Store > Menu > Subscriptions > Loopist > Cancel Subscription.
  • Web (Paddle): Use the subscription management link provided in your purchase confirmation email from Paddle, or contact us at hello@soulsage.app for assistance.

Please note that deleting the app from your device does not cancel your subscription. You must follow the cancellation steps above to stop future billing.

For details on refunds, please see our Refund Policy.

7. User Content

You retain ownership of all content you create or submit through the Service, including your mood journal entries, exercise responses, program progress, and chat conversations with Aria (“User Content”).

By using the Service, you grant us a limited, non-exclusive, royalty-free, worldwide license to use, process, store, and display your User Content solely for the purposes of providing, maintaining, and improving the Service. This license terminates when you delete your User Content or your account, except where retention is necessary for legal compliance or legitimate business purposes.

We do not claim ownership of your User Content, and we will not use it for purposes unrelated to the delivery and improvement of the Service.

8. AI Disclaimer

Aria is an AI-powered companion. Aria is NOT a licensed therapist, counselor, relationship coach, medical professional, or any other type of certified professional advisor.

All content, suggestions, responses, and guidance provided by Aria and the Loopist Service are for informational and supportive purposes only. They do not constitute professional advice of any kind, including but not limited to medical, psychological, therapeutic, or legal advice.

The Service is not a substitute for professional couples therapy or counseling. If you are experiencing domestic abuse, a mental health crisis, or any situation requiring professional intervention, please contact a qualified professional or emergency services immediately.

You acknowledge and agree that you use the Service and interact with Aria at your own discretion and risk.

9. Intellectual Property

All content, features, functionality, software, designs, text, graphics, logos, icons, images, audio, video, and other materials available through the Service (collectively, “Loopist Content”) are the exclusive property of Bteabreak Marketing Private Limited or its licensors and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Loopist Content without our prior written consent, except as permitted by these Terms for your personal, non-commercial use of the Service.

10. Prohibited Uses

You agree not to use the Service to:

  • Violate any applicable local, national, or international law or regulation.
  • Infringe upon the rights of others, including intellectual property rights.
  • Transmit any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
  • Interfere with or disrupt the Service or servers or networks connected to the Service.
  • Attempt to gain unauthorized access to any portion of the Service, other user accounts, or any systems or networks connected to the Service.
  • Use any automated means, including bots, scrapers, or spiders, to access the Service or extract data.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Use the Service to transmit spam, chain letters, or other unsolicited communications.
  • Use the Service in any manner that could damage, disable, overburden, or impair the Service.
  • Attempt to manipulate or exploit Aria or any AI features for purposes other than their intended use.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that (a) the Service will function uninterrupted, securely, or be available at any particular time or location; (b) any errors or defects will be corrected; (c) the Service is free of viruses or other harmful components; or (d) the results of using the Service will meet your expectations or requirements.

The programs, readings, exercises, and AI-generated content provided through the Service are for general informational and motivational purposes. We make no representations or warranties regarding the accuracy, completeness, or usefulness of any content or its suitability for any particular purpose.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BTEABREAK MARKETING PRIVATE LIMITED, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of, or inability to access or use, the Service;
  • Any conduct or content of any third party on the Service;
  • Any content obtained from the Service;
  • Unauthorized access, use, or alteration of your transmissions or content;
  • Any actions taken or not taken based on content, guidance, or suggestions provided by Aria or the Service.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED US DOLLARS ($100), WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify, defend, and hold harmless Bteabreak Marketing Private Limited and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property rights; or (d) any content you submit or transmit through the Service.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Any disputes arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.

15. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

16. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. When we make material changes, we will update the “Last Updated” date at the top of this page and may notify you through the Service or via email. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms.

We encourage you to review these Terms periodically to stay informed of updates.

17. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us:

  • Entity: Bteabreak Marketing Private Limited
  • Address: Office 204, Suite 1187, 1st Floor, Sapphire Chambers, Baner, Pune, Maharashtra, 411045, India
  • Email: hello@soulsage.app
  • Website: loopist.app